Customer service
[+351] 220 141 551
[+351] 914 245 317
Monday to Friday from 9.00 a.m. to 19.00
 
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  FAQ’s  
 
1. Has Bijuteria.pt got a physical store?
No, our store is only on-line (in the internet)  
 
2. Has Bijuteria.pt got paper catalogues?
No, we only have got a on-line catalogue in www.bijuteria.pt  
 
3. Is it safe to buy in Bijuteria.pt ?
Yes, the electronic payments are processed by a specialist partner. Bijuteria.pt hasn´t got access,
in no moment, to your data.
 
4. What is the delivery time?
First of all we need to check if the product is in stock. We also need your proof of payment. If
these requirements are met the product will be delivered within 24 hours (excluding weekends
and public holidays).
 
 
5. Can I suggest modifications to the products that you sell in www.bijuteria.pt? Can I suggest new colours, sizes and lengths?
Yes, some modifications are possible. All you need to do is use our e-mail address or Customer
Service Number (22 4014025). We will give you a budget that you must approve. Under the
law, it´s not possible the return, cancellation and reimbursement of customized products.
 
6. Is it possible to cancel an order?
Yes, if the request was not sent. You can apply for the cancellation using our contacts.
However, under the law it´s not possible the return, cancellation and reimbursement of
customized products.
 
 
 
     
     
 
     
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